Claims Department Overview
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It is the policy of MLMIC to settle meritorious claims as equitably and
expeditiously as possible and to resist and aggressively defend cases
without merit.
MLMIC maintains a professional claims staff strategically located throughout
New York State, with offices in New York City, Long Island, Latham, and
Syracuse, enabling our staff to maintain direct personal contact with our
policyholders. The company is committed to conducting an early and
comprehensive medical and legal analysis of claims and lawsuits in order to
provide our insureds with the best possible representation while controlling
defense and settlement costs. All claims and suits are reviewed by a
physician member of MLMIC’s Claims Review Committee and, unless the insured
has waived the consent to settle provision of the policy, MLMIC will not
settle any claim or lawsuit without the consent of the insured.
Similarly, all claims against MLMIC-insured dentists are reviewed by
dentists who are members of NYSDA's Underwriting/Claims Committee. No claim
against an insured dentist will be settled without the consent of a majority
of the members of the District Claims Committee of the insured’s component
of NYSDA.
MLMIC has retained more than 100 experienced legal defense firms to
represent its policyholders. All defense counsel must provide prompt
evaluation and individual contact with policyholders. Our defense firms have
a solid record of successfully defending New York physicians, healthcare
facilities, and hospitals.
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