MLMIC Research Library Checkout
- All library items are available for a maximum four week loan.
- The borrower is responsible for paying the replacement cost of any unreturned item(s).
- All library items must be returned by: UPS, Federal Express, or United States Priority Mail.
- Each library item must be insured for $100.00 and returned in a non-crushable box.
- Please note that Copyright Law applies to all borrowed items.
Title: Satisfied patient: A guide to preventing malpractice claims by providing excellent customer service
Call Number: Pub Rel 579-010 2003