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Risk Management

Drug diversion for healthcare. Kimberly New. HCPro; 2016. Drug Diversion Prevention in Healthcare discusses the issue of drug diversion in detail and demonstrates the components of a solid prevention plan. Loaded with tools and checklists, this book is designed to help hospital security officials create awareness of the drug diversion problem.

(Call No. R M 151-107 2016)

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Physician office risk management playbook. ASHRM; 2016. This resource will assist those who are new in managing risk in physician office practices to those who have had the responsibility for the risks associated with the practice model for some time.

(Call No. R M 151-149 2016)

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Quality control in the age of risk management: Clinics in Laboratory Medicine. James Westgard and Sten Westgard. Elsevier Inc. 2013. As expected given the title, the first article gives a risk management perspective on developing an IQCP that is customized to the laboratory environment, but equally considers patients’ needs. Although the IQCP focuses primarily on the analytical phase, the linking of this process to the clinical need means that pre-analytical and post-analytical considerations are part of the overall risk assessment. The final outcome of the risk estimation is that the IQCP mitigates the risk of production of erroneous test results.

(Call No. R M 151-148 2013)

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Silence kills: Speaking out and saving lives. Lee Gutkind. Southern Methodist University Press; 2007. A collection of essays written by physicians, patients and by patients' and physicians' family members illustrating how communication breakdown in medical care is at the root of most medical errors.

(Call No. R M 151-147)

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Building a high-reliability organization: Toolkit for success. Gary L. Sculli and Douglas E. Paull. HCPro Division of BLR; 2015. The book is a practical guide to becoming a high-reliability organization (HRO). HROs practice the highest standards of patient quality and prevent never events before they occur. Through step-by-step instructions and a practical, straightforward approach, the authors demonstrate how your organization can ensure safe patient care, and, to promote evidence-based, reliable methods to improve safety, including team training, fatigue management systems, and investment in patient safety infrastructure and technology. Learn how to become a transformational leader in your healthcare organization, and, be able to apply the principles of a fair and just culture to promote the reporting, discussion, and disclosure of adverse events.

(Call No. R M 151-145)

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2015 MLMIC Annual Risk Management Seminar: September 25, 2015. Medical Liability Mutual Insurance Company. The seminar included Opening Remarks by Dr. Robert A. Menotti, President, MLMIC, and four presentations: Hot Topics in the Defense of Medical Malpractice Cases, John Lyddane, Esq., Martin Clearwater & Bell, LLP; Managing Diagnostic Errors in the Emergency Department by Tom Gray, Esq., Fager Amsler & Keller, LLP and Michael Marin, MD, Risk Management Consultant, MLMIC; Dealing with Behavioral Health Issues in Your Facility by Michael Hogan, PhD, Hogan Health Solutions, LLC (Former Commissioner of the New York State Office of Mental Health); followed by Legal Update 2015 presented by Nancy May-Skinner, Esq., Fager Amsler & Keller, LLP.

(Call No. Audio CD 561-178 2015)

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Health care organizations risk management: Forms, checklists & guidelines. Fay A. Rozovsky, et.al. Aspen Publishers, Inc.; 2016. This is a comprehensive, practical resource for risk managers and their organizations. This work focuses on areas such as analysis of adverse patient outcomes and occurrences, minimization of liability exposure through strengthened clinical risk management and enterprise risk management, safety and security programs, compliance in environmental matters, and increasingly, business matters related to the modern paradigm of health care.

(Call No. R M 151-075 2016)

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Improving diagnosis in health care: Quality Chasm Series. 2015. The book explains how improving diagnosis will require collaboration and a widespread commitment to change among health care professionals, health care organizations, patients and their families, researches, and policy makers to improve health care quality and safety.

(Call No. R M 151-150)

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Risk management PEARLS for physicians offices. American Society of Healthcare Risk Management; 2014. In the third edition, new concerns and solutions have surfaced, and the 2014 Pearls' contributors share updated strategies aimed at reducing malpractice and business risk for physician offices practices. Some basic principles for physician offices practices merited repeating; and they have been reiterated in the updated edition.

(Call No. Phys 539-054 2014)

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2014 MLMIC Annual Risk Management Seminar: September 19, 2014. Medical Liability Mutual Insurance Company. Medical Liability Mutual Insurance Company; 2014.  The seminar included Opening Remarks by Dr. Robert A. Menotti, President, MLMIC, and four presentations:  Hot Topics in Ambulatory Care by Jonathan D. Rubin, Esq., Kaufman, Borgeest & Ryan; The Impact of Health Literacy on Patient Satisfaction by Michelle L. Burda, MLS, Network and Advocacy Coordinator for the National Network of Libraries of Medicine; Managing the Patient Safety Risks of Health Information Technology in Your Facility by Lorraine B. Possanza, DPM,  JD,  MBE; followed by  Legal Update presented by Nancy May-Skinner, Esq., Fager, Amsler & Keller, LLP.

(Call No. Audio CD 561-178 2014)

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2013 MLMIC Annual Risk Management Seminar: September 27, 2013. Medical Liability Mutual Insurance Company; 2013. The seminar included opening remarks by Dr. Robert A. Menotti, President, MLMIC, and four presentations:  Bureau of Narcotic Enforcement Update, Anita L. Murray, RPh, Assistant Director, Bureau of Narcotic Enforcement, NYS DOH, E-discovery in the Age of the EMR, Joshua R. Cohen, Esq., Senior Partner, DeCorato Cohen Sheehan & Federico LLP, Medical Malpractice Cases:  A View from the Judge's Bench, Honorable Anthony I. Giacobbe, Justice, Supreme Court Richmand County, Retired, and, Legal Update, presented by Nancy May-Skinner, Esq., Fager & Amsler LLP.

(Call No. Audio CD 561-178 2013)

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Reengineering verbal orders: New team-based strategies. Jennifer I. Cofer, et. al. Opus Communications & The Greeley Company; 2000. The book discusses verbal orders in the following heathcare settings: acute care, ambulatory care, home and hospice care, long-term care, behavioral health and outpatient rehab.

(Call No. Hlth Care Adm 310-060)

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So now you’re the risk manager too!: A practical guide to risk management. Medical Consultants Network Inc.; 2000. Table of contents includes: general liabilities, professional liabilities, human resources, liability concerns for managed care, risk management process, high risk areas, setting up the system, healthcare compliance, safety and security, and glossary of terms.

(Call No. R M 151-086)

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PIAA atrial fibrillation and stroke prevention: A risk management guide for practitioners. PIAA; 2000.

(Call No. Refer 584-203.4)

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Using hospital standards to prevent sentinel events. Joint Commission Resources; 2001. The book teaches hospitals how to use JCAHO's standards to create and implement proactive systems and processes to prevent events from occurring. Arranged by type of sentinel event, this book not only discusses how failure to comply with specific standards could possibly lead to errors, but also how complying with standards can help hospitals improve their processes to prevent errors.

(Call No. Hosp Adm 312-035)

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Step-by-step guide to effective root cause analysis. Opus Communications & The Greeley Company; 2001. The guide presents a unique methodology that identifies and explains where you can save valuable time and money in your root cause analysis, shows you how to derive the cause of the sentinel or adverse event and improve your policies and procedures, includes materials such as a quick reference guide to the steps in a root cause analysis, copies of the necessary forms, and a completed sample root cause analysis for reference.

(Call No. R M 151-088)

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Risk management program development toolkit. American Hospital Association; 2001. Educational package for risk managers offering tools necessary to develop a risk management program for healthcare organizations.

(Call No. R M 151-093)

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Risk management handbook for health care organizations – 2001. Roberta Carroll, Editor. Jossey-Bass Publishers; 2001. Completely revised and updated, the third edition of this standard handbook includes entirely new chapters on managed care and risk financing that address the important issues of cost containment and the advancements in alternate risk financing arrangements. This comprehensive resource offers everything from the basics of program development to the more sophisticated concepts of enterprise risk management.

(Call No. R M 151-016 2001)

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Protecting confidentiality. Joint Commission Resources; 2001. This how-to book will help your staff understand the complex issues involved in protecting confidential information. Special features include: tools to improve your processes for handling confidential information, a chapter dedicated to the effect computers and technology have on confidentiality, guidelines and tools to educate staff about how confidential information should be handled, and self-evaluation tools.

(Call No. R M 151-090)

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Front line of defense – the role of nurses in preventing sentinel events. Sally Sample. Joint Commission Resources; 2001. Written especially for nurses in all disciplines and healthcare settings. The book devotes chapters to nine categories of sentinel events. Each chapter is full of examples of sentinel events and "near misses" within a variety of health care settings to help you identify 1. possible root causes of sentinal events 2. The nurse's role in the systems that can lead to sentinel events 3. Startegies nurses can use to prevent sentinel events from occuring.

(Call No. Nursing 556-106 2001)

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Diagnosing and preventing adverse and sentinel events. John Robert Dew. Opus Communications & The Greeley Company; 2001. The guidebook shows you how to eliminate the risk of adverse events by assessing work processes, evaluating and modifying policies and procedures, educating and training staff, establishing effective managerial practices throughout your organization and identifying and changing negative environmental or cultural expects.

(Call No. R M 151-089)

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The risk management handbook for healthcare professionals. J. S. Sanfilippo. The Parthenon Publishing Group; 2002. Shows how to avoid medical and surgical malpractice suits and what to do when sued, provides expert guidance on documentation, disgruntled patients, records requests, threats of litigation, and lawyers' phone calls. Also covers all types of medical practice, including specialty as well as primary care, and contains special sections for residents, medical students, nurses and physician assistants.

(Call No. R M 151-101)

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Drug diversion in health care: Guide to identification and prevention. Donald E. Bogardus. Opus Communications & The Greeley Company; 2002. Understand and respond to the many potential areas of drug theft in your facility - including those involving drug substitution, charting techniques that cover up drug theft, and forgery and falsification of documents. Identify employees who are stealing and/or are addicted to drugs by learning the common behaviors displayed by drug diverters. Conduct drug testing and situation-specific investigations using the newest techniques, including the use of the latest video surveillance equipment. Confront and interview employees suspected of drug theft and/or addiction. Consider and handle the internal politics and legal issues surrounding drug-addicted employees, such as treatment and return-to-work programs. Meet the health care-specific regulations, laws, and accreditation standards relating to drug theft. Learn how to screen potential employees - Only a small fraction of drug diverters once caught lose their license. They could be working at your facility without you even knowing their full history.

(Call No. R M 151-107)

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Self-assessment tool for risk management programs & functions. American Hospital Association; 2003. One of the more challenging questions that risk management professionals face is "What is the value of risk management?" ASHRM has developed this new CD-ROM tool to help answer this question. Risk management professionals will find the evaluation templates invaluable for: Organizing a risk management program, functions and activities, developing tailored program structure, process, and outcome measures, evaluating the completeness and effectiveness of risk management programs, gathering data and demonstrating value to management, justifying the need for additional resources and planning actions for program enhancements.

(Call No. R M 151-104)

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How to resolve patient complaints to manage risk: 100 of your peers’ best responses. Cindy Ebner, et al.. Opus Communications & The Greeley Company; 2003. Whether the complaint is verbal or written, directly from the patient or another person or organization, or from an employee, this new book and CD-ROM resource provides: a guide to responding, more than 100 sample responses and policies from your peers, and analysis of the responses. This easy-to-read book organizes responses by situation and describes a process that will help you manage risk. Plus, it includes a lawyer's and experts' advice to legal, accreditor and HIPAA requirements. More specifically, this tool, applicable to the hospital, long-term care, physician practice, and managed care settings.

(Call No. R M 151-108)

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Difficult patient – minimizing your liability risks. MLMIC; 2003. This video was produced and recorded by MLMIC for physician and physician office staff educational purposes.

(Call No. 002-478 DVD)

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The difficult patient – how to reduce your liability risk. Edward E. Bartlett. Data Trace Publishing Company; 2004. Your constant reference to the problem patient. Few physicians know the basic techniques of how to handle the difficult patient. This practical self-study book outlines a step-by-step approach to prevent, diagnose, and manage a challenging patient. It features techniques to save time with your patients, concepts to better communicate with patients, approaches to avoid malpractice lawsuits and useful information for both physicians and practitioners.

(Call No. R M 151-129)

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Risk management and insurance. Etti Baranoff. John Wiley & Sons, Inc.; 2004. The terrorist attacks of September 11, 2001 and the Enron scandal both highlighted the importance of risk management and insurance. Giving particular attention to the market's increased sense of vulnerability and the newest technologies, Risk Management and Insurance provides a clear introduction to the complexities of this field. With chapters on topics such as e-risks and enterprise risk and a focus on connecting each chapter into the bigger picture, Baranoff's approach is to show students how the latest developments and the field's traditional approaches fit together.

(Call No. R M 151-105 2004)

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Risk management handbook for health care organizations – 2004. Roberta Carroll, Editor. Jossey-Bass Publishers; 2004.

(Call No. R M 151-016 2004)

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Partnering with patients to reduce medical errors. Patrice L. Spath. American Hospital Association; 2004. Partnering with Patients contains a multitude of tools for caregivers that encompass opportunities for learning new collaboration skills and "tools" for health care patients and their family members or partners to help them enter into mutually empowering relationships with caregivers. The outcome yields a safer health care environment and a better experience that benefits both caregivers and health care recipients. Partnering with Patients will help practitioners learn new skills, behaviors and attitudes for creating effective partnerships with all patients - from those not accustomed to participating in decisions affecting their health to those who aggressively seek out information, and everyone in between. This book goes beyond typical patient satisfaction techniques and addresses how to form patient/family partnerships that involve them in the error prevention loop and in safety improvement activities. It goes beyond covering communication, negotiation and active listening skills, and addresses the ultimate goal of reducing litigation and improving patient compliance. Partnering with Patients is unlike any other book on the market today.

(Call No. R M 151-114)

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Maximize patient safety with advanced root cause analysis. Catherine Corbett, et al. HCPro, Inc.; 2004. This new publication will take you beyond the basics, and show you step-by-step how to conduct a detailed analysis of a medical error to uncover the actual cause. Then your organization can make the right changes to prevent the adverse event from recurring.

(Call No. R M 151-106)

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Failure modes and effects analysis: Building safety into everyday practice. Glenn D. Krasker. HCPro, Inc.; 2004. our organization needs to conduct and analyze at least one high-risk process per year to comply with the JCAHO's Improving Organization Performance standard PI.3.20. FMEA is a proactive process that helps you comply with this standard. It allows you to reduce risk-in a process, system, and ultimately your organization-so you can protect both patients and staff from the danger of medical errors before they occur. The book will walk you step-by-step through the FMEA process by using case studies that encompass the most problematic areas: blood transfusions, medication use, patient suicide, wrong-site surgery, and delay in treatment

(Call No. R M 151-115)

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Accreditation issues for risk managers. Joint Commission Resources; 2004. This publication was developed specifically for risk managers. Accreditation Issues for Risk Managers addresses the important role that risk managers play in the accreditation process, such as involvement in survey preparation and standards compliance efforts and how risk managers can work collaboratively with other staff on safety efforts.

(Call No. R M 151-110)

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What every health care organization should know about sentinel events. Joint Commission Resources; 2005. This book will help quality improvement professionals, medical staff directors, nursing directors, consultants, and those responsible for coordinating survey readiness activities in health care organizations have a better understanding of how to reduce the risk of sentinel events and how to respond to them when they occur.

(Call No. R M 151-078 2006)

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Risk management handbook for health care organizations – the essentials 2006. Roberta Carroll. Jossey Bass Publishers; 2006. Volume 1 covers basic concepts such as development of a risk management program, risk management metrics, credentialing, documentation, emergency management and more.

(Call No. R M 151-118 Volume 1)

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Risk management handbook for health care organizations – clinical risk management 2006. Sylvia M. Brown. Jossey Bass Publishers; 2006. Volume 2 focuses on patient care issues such as patient safety challenges and opportunities, informed consent, ED and ICU risk management, long-term care and more.

(Call No. R M 151-118 Volume 2)

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Risk management handbook for health care organizations – business risk: Legal, regulatory and technology issues 2006. Glenn T. Troyer. Jossey Bass Publishers; 2006. Volume 3 looks at legal, regulatory and technical issues such as risk mapping, enterprise risk, emerging liabilities, claims and litigation management, telemedicine, corporate compliance and more.

(Call No. R M 151-118 Volume 3)

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Handbook on storing and securing medications. Robert J. Weber. Joint Commission Resources; 2006. The handbook includes case studies, examination of standards, legal requirements and in-depth look at the many systems issues surrounding drug storage and security.

(Call No. R M 151-116)

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Failure modes and effects analysis – template and tools to improve patient safety. Kenneth R. Rohde. HCPro, Inc.; 2007. This practical book and CD set outlines how to best administer an FMEA in the healthcare setting. The result is a comprehensive tool to help your facility better evaluate and refine processes, and document your results for Joint Commission compliance. Turn to this resource for: A concise primer on failure modes, step-by-step guidance on the most important elements of an FMEA, real-life examples of better FMEAs for some of today's hottest patient safety topics, tested templates that focus on 10 of the most commonly used FMEAs and FMEA expertise from both inside and outside of healthcare. This title provides the most up-to-date and field-tested information on healthcare FMEAs available anywhere today.

(Call No. R M 151-123)

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Risk management PEARLS to enhance communication in healthcare settings. American Hospital Association; 2008. Breakdowns in communication and related processes have long been the leading root cause of sentinel events. This guide addresses this critical situation with practical tips and strategies that relate to a variety of processes in acute care, psychiatric, outpatient surgical clinics, emergency departments, intensive care units, physician offices and long-term/continuing care facilities.

(Call No. R M 151-126 2008)

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Root cause analysis in health care: Tools and techniques, 4th edition. Joint Commission Resources; 2009. The book is a fully updated version designed to help health care organizations around the world prevent system failures by using the technique of root cause analysis to identify causes of sentinel events, implement risk reduction strategies, and develop effective and efficient ways to improve processes. This book offers a straightforward, 21-step framework for conducting a RCA. The fourth edition also includes a CD-ROM containing RCA tools such as worksheets, a slide presentation, sample case studies, and relevant articles compiled from JCR periodicals.

(Call No. R M 151-103 2009)

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Risk management PEARLS for physicians offices. American Society of Healthcare Risk Management; 2009. As doctors face continuing med mal insurance concerns, increased governmental involvement, new disclosure approaches and changing privacy requirements for patient healthcare information in an increasingly electronic world, they must enlist their entire staff in addressing these issues. The Pearls is an updated, revised and expanded edition of the Pearls for Physicians, packed with practical strategies.

(Call No. Phys 539-054 2009))

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Risk management PEARLS for medication safety. American Hospital Association; 2009. The medication process is complex. Making it safer requires an enterprise-wide commitment from leadership as well as all practitioners including pharmacists, physicians, nurses and technicians. The Pearls booklet supports the efforts of risk managers to enlist their colleagues in efforts to reduce errors and their potential harm.

(Call No. R M 151-130)

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Essential guide for patient safety officers. Joint Commission Resources; 2009. The book is a comprehensive and authoritative repository of essential knowledge on patient safety. Geared to help patient safety leaders create a culture of safety; plan, oversee, and implement new safety practices and improve safety-related management and operations. The book is applicable to community hospitals, teaching hospitals, health care systems, rural/critical access hospitals, and ambulatory care settings.

(Call No. R M 151-132)

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Enterprise risk management handbook for healthcare entities. Ellen L. Barton. American Health Lawyers Association; 2009. The book includes an overview of ERM and its evolution, guidance on how to structure an ERM system, insight on risk financing methods, management of risk in various settings, including contract management, claims management, peer review and credentialing, and others, and the impact on electronic health record and the advent of e-discovery rules and documentation issues.

(Call No. R M 151-131)

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2009 MLMIC Annual Risk Management Seminar: October 30, 2009. MLMIC; 2009. This year's seminar was recorded on a four disc set. Disc #1: Welcome, Opening Remarks, High Exposure Cases in the Long Term Care Setting, and Medical Technology & Patient Safety: Risk Management and Liability Perspectives. Disc #2: Medical Technology & Patient Safety: Risk Management and Liability Perspectives. Disc #3: Condition Critical: Liability Issues and Management of Behavioral Health Patients in the ED. Disc #4: Legal Update.

(Call No. Audio CD 561-178 2009)

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2010 MLMIC Annual Risk Management Seminar: October 29, 2010. Medical Liability Mutual Insurance Company; 2010. The seminar included opening remarks by Dr. Robert A. Menotti, President, MLMIC, and four presentations: Keeping Pediatric Patients Safe in the Emergency Department, presented by Kathy N. Shaw, M.D., Director, Emergency Medical Services, The Children's Hospital of Philadelphia, Controlling Risk in the Ambulatory Surgery Setting, presented by Fay Rozovsky, Esq., President, The Rozovsky Group, From the Point of View of a Patient's Attorney: Common Themes in Hospital Malpractice Cases; Strategies to Mitigate Risk in High Exposure Cases, presented by Ben B. Rubinowitz, Esq., Partner, Gair, Gair, Conason, Steigman, Mackauf, Bloom & Rubinowitz, and, Legal Update, presented by Nancy May-Skinner, Esq., Fager & Amsler, LLP.

(Call No. Audio CD 561-178 2010)

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Risk management handbook for health care organizations – the essentials 2011. Roberta Carroll and Peggy Nakamura. Jossey-Bass Publishers; 2011. The set is packed with theory, methods, and practical techniques to manage and reduce risk more effectively in any healthcare setting. The updated 6th edition covers new requirements, statutes, standards, best practices, and more in three volumes. Written by key practitioners in the field, it includes the latest on bioterrorism preparedness and response, IT, risk financing, patient safety, error reduction, worker's compensation, and provides up-to-date explanations of regulatory and legal changes. An indispensable resource for developing and maintaining an effective healthcare risk program.

(Call No. R M 151-118 V1 2011)

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Risk management handbook for health care organizations – clinical risk management 2011. Roberta Carroll and Sylvia M. Brown. Jossey-Bass Publishers; 2011. The set is packed with theory, methods, and practical techniques to manage and reduce risk more effectively in any healthcare setting. The updated 6th edition covers new requirements, statutes, standards, best practices, and more in three volumes. Written by key practitioners in the field, it includes the latest on bioterrorism preparedness and response, IT, risk financing, patient safety, error reduction, worker's compensation, and provides up-to-date explanations of regulatory and legal changes. An indispensable resource for developing and maintaining an effective healthcare risk program.

(Call No. R M 151-118 V2 2011)

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Risk management handbook for health care organizations – business risk – legal, regulatory and technology issues 2011. Roberta Carroll and Glenn T. Troyer. Jossey-Bass Publishers; 2011. The set is packed with theory, methods, and practical techniques to manage and reduce risk more effectively in any healthcare setting. The updated 6th edition covers new requirements, statutes, standards, best practices, and more in three volumes. Written by key practitioners in the field, it includes the latest on bioterrorism preparedness and response, IT, risk financing, patient safety, error reduction, worker's compensation, and provides up-to-date explanations of regulatory and legal changes. An indispensable resource for developing and maintaining an effective healthcare risk program.

(Call No. R M 151-118 V3 2011)

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2011 MLMIC Annual Risk Management Seminar: September 30, 2011. Medical Liability Mutual Insurance Company; 2011. The seminar included opening remarks by Dr. Robert A. Menotti, President, MLMIC, and four presentations: Risk Strategies for Dealing with Emerging Practice Models, Nancy H. Nielsen, MD, PhD., Senior Advisor, Center for Medicare and Medicaid Innovation, Adverse Events in Ambulatory Surgery:  An Update from the DOH, Nancey P. Agard, RN, MS, Health Policy Associate, Patient Safety Center, NYSDOH,  Managing Risk for HAIs:  Is Your Facility at Risk?  Russell S. Nassof, Esq., Executive Vice President, Risk Nomics, LLC, Palliative Care Information Act, Patricia A. Bomba, MD, Vice President, Medical Director, Geriatrics, Excellus Blue Cross Blue Shield, Chair, MOLST Statewide Implementation Team.

(Call No. Audio CD 561-178 2011)

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Toward precision medicine: Building a knowledge network for biomedical research and a new taxonomy of disease. National Research Council of the National Academies; 2012. Motivated by the explosion of molecular data on humans-particularly data associated with individual patients-and the sense that there are large, as-yet-untapped opportunities to use this data to improve health outcomes, Toward Precision Medicine explores the feasibility and need for "a new taxonomy of human disease based on molecular biology" and develops a potential framework for creating one.

(Call No. R M 151-151 2012)

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Understanding patient safety. Robert M. Wachter. McGraw-Hill Companies, Inc. 2012. "In a single volume, Wachter accomplishes the seemingly impossible, furnishing the novice with a highly accessible, easy-to-read introduction to patient safety, while providing a comprehensive, fully annotated reference for the experienced patient safety practitioner. All of the important issues are addressed in individual chapters, each with a lively and relevant clinical example and a "key points" summary at the end bracketing full, balanced and lucid descriptions. A true gem, destined to be a close companion for all of us who strive to make healthcare safe." Lucian Leape, MD, Professor, Harvard School of Public Health.

(Call No. RM 151-140)

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2012 MLMIC Annual Risk Management Seminar: September 14, 2012. Medical Liability Mutual Insurance Company; 2012. The seminar included opening remarks by Dr. Robert A. Menotti, President, MLMIC, and four presentations:  The drug Shortage Crisis:  A National Perspective, Sylvia Bartel, MPH, RPh, Vice President of Pharmacy and Clinical Support, Dana-Farber Cancer Institute, Boston Massachusetts, Work Place Violence:  Recognizing and Reducing the Risk, Steven Wilder, BA, CHSP, STS, President and COO Sorensen, Wilder & Associates ,and, Social Media in Healthcare, presented by Nancy May-Skinner, Esq., Fager & Amsler, LLP.

(Call No. Audio CD 561-178 2012)

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Medication safety officer’s handbook. American Society of Health-System Pharmacists; 2013. The book offers expert guidance in every area of your work, from setting up safety systems to dealing with personnel problems, along with practical advice and tips on implementation using charts, forms, and other job tools.

(Call No. R M 151-142)

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