May 20, 2021

Risk Management Checklists: Technology in Healthcare

MLMIC encourages policyholders to review these important Risk Management Checklists on technology, including guidance on EHR copy/paste, computers in exam rooms, patient portals, protected health information, health IT and online reviews.

March 1, 2021

Risk Management Tip: The Proper Use of Patient Portals

Patient portals are an effective tool to actively engage patients in their care to improve health outcomes. However, healthcare professionals must be aware of the potential risks presented by this technology. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

July 20, 2020

Risk Management Checklists: Healthcare Office Policies

MLMIC encourages policyholders to review these important Risk Management Checklists on office policies, including guidance on maintaining patient confidentiality, tracking test results, following up on missed or cancelled appointments, using chaperones or scribes and handling patient complaints.

April 15, 2020

Risk Management Tip: Maintaining Patient Confidentiality

Patient confidentiality breaches pose a significant risk in the healthcare setting. HIPAA and New York State laws govern your obligation to maintain the confidentiality of protected health information (PHI). Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.