November 9, 2022

Sharing Dental Patient Reviews, Testimonials and Photos: A Legal Perspective

Having an online presence is an important part of marketing for many dental practices, but it can introduce risk management issues. In this blog, we’ll cover important considerations when sharing dental patient reviews, testimonials and photos online.

April 15, 2021

Risk Management Tip: Managing Negative Online Reviews

Healthcare providers recognize that along with their practice websites, public websites and social media sites can be used as marketing tools to inform the public of their services. The online community, however, is then afforded an opportunity to respond, rate, and, at times, complain about those services. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.