Lack of health literacy can make effective communication with patients a challenge. At stake may be inability to comply with treatment regimens, give informed consent and use medication properly.
The Centers for Medicare & Medicaid Services (CMS) has released a proposed rule that would reimburse physicians for discussions they have about end-of-life care.
Good relationships with patients are important not only to patient health but also, according to the article’s author, “Doctors sued most often were complained about by patients twice as much as those who were not, and poor communication was the most common complaint.”
In recognition of National Patient Safety Awareness Week, we encourage all our insureds to identify ways to improve patient safety and reduce risk.