The teach-back method can help physicians ensure that patients have a clear understanding of post-visit instructions.
Researchers have found that study participants exposed to shared decision-making reported “higher trust, rated their physicians more highly and were less likely to fault their physicians for the adverse outcome compared with those exposed to no decision-making.”
CDC research indicates that inappropriate prescribing of antibiotics for respiratory conditions is highest in the Urgent Care Setting at 45.7% and second highest in the Emergency Department at 24.6%. Taking the time to educate patients in these settings regarding the difference between a viral illness that does not require antibiotics and a bacterial infection is a key to managing this issue.
The readmission reduction efforts outlined by Becker’s not only improve patient care but also make sense as part of a hospital’s proactive risk management strategy.