Publications & Resources

Get insights and guidance from MLMIC and other leading sources on medical professional liability, risk management, and more.

Tag: patient encounters

How Hospitals Can Protect Healthcare Workers from Harm

Healthcare employees face unique workplace hazards. MLMIC explores how hospitals can develop protocols that boost staff safety and minimize risk.

How to Effectively Treat Difficult Dental Patients: Part 1

In almost every dentist’s practice, there are difficult dental patients. In this first installment in our new blog series, we will provide recommendations for treating patients who demand or abuse narcotics; are rude or threatening to the dental professionals; or are noncompliant. All patients, even difficult ones, must be evaluated and treated by their dentists until and unless they have been formally discharged from care.

Providing LGBTQ-Friendly Healthcare

Physicians and healthcare providers can support LGBTQ patients through inclusive communications and office environments.

MLMIC and MSSNY Present CME Day on Friday, May 20

As the lead-in to the MSSNY 2022 House of Delegates, MLMIC and MSSNY are proud to present CME Day on Friday, May 20, via Zoom webinar. The series of continuing medical education presentations will commence online at 1 p.m. with three MLMIC presentations.

Coping with Patient Bias

MLMIC outlines considerations for physicians when encountering discrimination such as ageism, gender bias and racism.

Guidance and Support for Handling Unruly Patients

Guidance and support for handling unruly patients and challenging clinical interactions

Risk Management Tip: Treating Patients with Whom You Have a Close Relationship

Physicians are often asked by close friends, relatives, or colleagues for medical advice, treatment, or prescriptions both inside and outside of the office. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.