March 15, 2022
Reducing Patient Wait Times Can Boost Patient Satisfaction
These five office management tips can help physicians and healthcare facilities minimize wait times and improve the patient experience.
January 26, 2022
Using Both Technology and In-Person Care to Improve the Patient Experience
Improving the patient experience with both technology and in-person care can help healthcare providers keep up with evolving patient expectations.
December 3, 2021
Considerations for Medical Professionals Navigating Open Medical Records
Patient access to electronic medical records allows individuals greater insight into their own health documents—but also brings new complexity to record management.
March 1, 2021
Risk Management Tip: The Proper Use of Patient Portals
Patient portals are an effective tool to actively engage patients in their care to improve health outcomes. However, healthcare professionals must be aware of the potential risks presented by this technology. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.