July 25, 2022

Social Media Risk Management Tips for Dentists

When used appropriately, social media for dentists can help with business promotion, customer testimonials, reviews and more. While the benefits of using social media may be obvious, the pitfalls of its use may not be as apparent. Below are some important risk management considerations for using social media for your dental practice.

July 18, 2022

How to Effectively Treat Difficult Dental Patients: Part 1

In almost every dentist’s practice, there are difficult dental patients. In this first installment in our new blog series, we will provide recommendations for treating patients who demand or abuse narcotics; are rude or threatening to the dental professionals; or are noncompliant. All patients, even difficult ones, must be evaluated and treated by their dentists until and unless they have been formally discharged from care.

July 11, 2022

Improving Hand Hygiene in Dental Practices to Promote Safety and Instill Confidence

Practicing diligent hand hygiene is a well-known principle of patient and healthcare worker safety and a standard precaution for infection prevention and control in dental practices. Hand hygiene is one of the most important steps that dental staff can take to prevent the spread of infections. Here are strategies to reduce hygiene risks in your practice.

May 23, 2022

14 Steps to Mitigate Potential Liability Risks Related to Technology

Using technology in your dental practice can be a great way to increase efficiency in care delivery, improve the patient experience and reduce costs to help maintain your office’s financial stability. But it’s hugely important that dentists ensure efficient and safe technology interoperability to keep patients safe and minimize liability risk. To stay vigilant and mitigate potential liability risks related to technology, read our blog for recommendations.

May 9, 2022

Your Dental Patient Requests a Refund. What Now?

Over the course of years of practice, a dentist may encounter an unsatisfied patient who requests a refund because of a cosmetic concern, discomfort or pain. Before granting that request, dentists should be aware of the potential consequences of that action. Our blog takes a look from a legal perspective.