February 15, 2021

Risk Management Tip: The Use of Computers in Examination Rooms

The presence of laptops/tablets in examination rooms has become commonplace as more providers implement electronic health records. This method of documentation may place a barrier between the provider and the patient. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

February 1, 2021

Risk Management Tip: Reducing the Risk of the “Copy and Paste” Function in Electronic Health Records

The “copy and paste” function of electronic health record systems (EHRs) allows users to easily duplicate information such as text, images, and other data within or between documents. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

January 15, 2021

Risk Management Tip: Treating Patients with Whom You Have a Close Relationship

Physicians are often asked by close friends, relatives, or colleagues for medical advice, treatment, or prescriptions both inside and outside of the office. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

January 1, 2021

Risk Management Tip: Discontinuing the Physician–Patient Relationship Properly

Once the physician-patient relationship is established, physicians have a legal and ethical obligation to provide patients with care. However, there may be circumstances when it is no longer appropriate to continue the physician-patient relationship. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

December 15, 2020

Risk Management Tip: Communicating with Low Health Literacy Patients

The lay public often has limited knowledge and understanding of medical terminology. Effective communication with patients may improve compliance with treatment regimens, enhance the informed consent process, and increase safe medication use. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

November 15, 2020

Risk Management Tip: Communicating and Following-Up Critical Test Results

The communication of test results is an important part of providing care and may involve various healthcare professionals. Test results may be over-looked, lost, or scanned into the wrong record. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

November 1, 2020

Risk Management Tip: Managing Drug Seeking Patients

Healthcare professionals share in the responsibility for minimizing prescription drug abuse and drug diversion. Physicians are tasked with differentiating patients in need of effective pain management from those who may be seeking drugs for inappropriate reasons. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

October 15, 2020

Risk Management Tip: Handling Patients’ Complaints Properly

Patient satisfaction is an integral part of providing healthcare, regardless of the clinical setting. All physician office practices should have a policy or protocol in place to address patient complaints. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.