Lack of health literacy can make effective communication with patients a challenge. At stake may be inability to comply with treatment regimens, give informed consent and use medication properly.
Dental practices should develop protocols for tracking consultations, including patient compliance, and documenting conversations between referring and consulting dentists. In addition, patients’ dental records should reflect referral compliance (or non-compliance) and include related correspondence.
Providing for the safety of patient, staff and providers by performing necessary inspections and maintenance of equipment is an important part of office practices today.
Educating patients about their prescription medications and keeping medical records updated with prescription information both help to ensure patient safety.