April 15, 2021

Risk Management Tip: Managing Negative Online Reviews

Healthcare providers recognize that along with their practice websites, public websites and social media sites can be used as marketing tools to inform the public of their services. The online community, however, is then afforded an opportunity to respond, rate, and, at times, complain about those services. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

April 1, 2021

Risk Management Tip: Security of Patient Information and Health Information Technology

With virtually all medical offices and healthcare facilities connected to the internet and using computer systems for the practice of medicine, maintaining the security of computers and other electronic devices is critical. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

March 15, 2021

Risk Management Tip: Managing Patient Noncompliance

Patient noncompliance is one of the most difficult challenges for healthcare providers. Noncompliance may include missed appointments and the failure to follow a plan of care, take medications as prescribed, or obtain recommended tests or consultations. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

March 1, 2021

Risk Management Tip: The Proper Use of Patient Portals

Patient portals are an effective tool to actively engage patients in their care to improve health outcomes. However, healthcare professionals must be aware of the potential risks presented by this technology. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

February 15, 2021

Risk Management Tip: The Use of Computers in Examination Rooms

The presence of laptops/tablets in examination rooms has become commonplace as more providers implement electronic health records. This method of documentation may place a barrier between the provider and the patient. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

February 1, 2021

Risk Management Tip: Reducing the Risk of the “Copy and Paste” Function in Electronic Health Records

The “copy and paste” function of electronic health record systems (EHRs) allows users to easily duplicate information such as text, images, and other data within or between documents. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

January 15, 2021

Risk Management Tip: Treating Patients with Whom You Have a Close Relationship

Physicians are often asked by close friends, relatives, or colleagues for medical advice, treatment, or prescriptions both inside and outside of the office. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

January 1, 2021

Risk Management Tip: Discontinuing the Physician–Patient Relationship Properly

Once the physician-patient relationship is established, physicians have a legal and ethical obligation to provide patients with care. However, there may be circumstances when it is no longer appropriate to continue the physician-patient relationship. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.