< Back to Publications & Resources
The CMO Is In: Episode 4

Managing Patients Influenced by Online and AI-Generated Medical Advice
What happens when patients walk into the exam room convinced they've already found the answer online? In our latest episode to The CMO Is In, MLMIC CMO, John Lombardo, MD, FACS, explores how physicians can effectively address information gathered from Google, AI, and social media, turning potentially challenging encounters into opportunities for education, collaboration, and stronger patient relationships.
Listen to the full episode: