Medical Malpractice Insurance News

Patient satisfaction is an integral part of providing healthcare, regardless of the clinical setting. All physician office practices should have a policy or protocol in place to address patient complaints. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

An update to New York State Executive Order 202.61 says healthcare personnel who order and administer COVID-19 tests must now document and report if the patient attends, works or volunteers in a school.

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to informed consent, including legal guidance on who’s responsible for obtaining it and which situations require it.

Lack of communication between providers may result in poor coordination of care. This may include a delay in diagnosis or treatment, the failure to order diagnostic testing or act upon abnormal test results, or the failure to prescribe appropriate medications. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

MLMIC encourages policyholders to review these important Risk Management Checklists on patient communication, including guidance on after hours calls, communication between consulting and referring physicians, sharing test results and communicating with low health literacy patients.

Providers must recognize that, at any time, a patient may make a complaint to the Office of Professional Medical Conduct alleging that he or she was the victim of a physician’s sexual misconduct. Having a chaperone present during intimate physical examinations may be beneficial to both the physician and the patient. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to the National Practitioner Databank.

The management of chronic pain through the prescription of controlled medication poses challenges and risks to both the patient and the healthcare provider. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

Effective communication is the cornerstone of the doctor-patient relationship. Patients’ perceptions of physician communication skills may impact the potential for allegations of malpractice. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to retention and release of medical records, including timeframes and authorizations.