August 1, 2020

Risk Management Tip: Management and Documentation of After-hours Telephone Calls from Patients

The failure to properly handle and document after-hours telephone calls can adversely affect patient care and lead to potential liability exposure for the physician. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

July 20, 2020

Risk Management Checklists: Healthcare Office Policies

MLMIC encourages policyholders to review these important Risk Management Checklists on office policies, including guidance on maintaining patient confidentiality, tracking test results, following up on missed or cancelled appointments, using chaperones or scribes and handling patient complaints.

July 15, 2020

Risk Management Tip: Safely Caring for Patients of Size in the Office Practice

Physicians’ offices may not be well equipped to accommodate patients of size. Providing a safe environment, while optimizing sensitivity to the needs of this patient population, will enhance patient care and minimize your exposure to claims of negligence. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

July 1, 2020

Risk Management Tip: Managing Medication Samples

Medication samples are widely used in a physician’s office practice. A standard process should be in place for the proper handling, storage, dispensing, and disposal of medication samples. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

June 15, 2020

Risk Management Tip: Follow-up of Missed or Cancelled Appointments

A well-defined process for following up on missed or cancelled appointment will help ensure continuity of care and enhance patient safety. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

June 1, 2020

Risk Management Tip: Management of Medical Equipment for Patient Care

Many procedures are performed in the office setting using physician-owned or leased medical equipment. Failure or malfunction of this equipment may lead to patient, staff or provider injury. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

May 20, 2020

Webinar: Emerging From COVID-19: Guidelines for Re-opening Healthcare

On June 4, MLMIC and HANYS will host “Emerging From COVID-19: Guidelines for Re-opening Healthcare.” This webinar will provide a strategic roadmap to help medical practices safely and efficiently return to normal operations.

May 15, 2020

Risk Management Tip: Prescription Medications and Patient Safety

Medication errors result in a significant portion of medical liability claims. Careful attention to detail in prescribing and monitoring the use of medications promotes patient health and safety. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.