Publications & Resources

Open Bar: When Malpractice Hits Small Claims Court

In this edition of Open Bar, we address how to handle malpractice lawsuits filed in Small Claims Court. While these cases involve smaller financial amounts ($5,000-$10,000) and informal proceedings, they still require immediate notification to your insurer and professional legal representation and preparation.

An Urgent Legal / Legislative Update from MLMIC

Below, MLMIC Chief Medical Officer Dr. John Lombardo shares news of Governor Hochul’s veto of the Grieving Families Act (GFA) New York Governor Kathy Hochul has just vetoed the Grieving Families Act (GFA), which would have provided new mechanisms for additional compensation to plaintiffs in wrongful death actions. Specifically, the legislation would have expanded the […]

The Scope: Are Patient Portals Truly Improving Healthcare Communication?

The Q4 2025 edition of The Scope is packed with practical case studies and actionable tips on patient communication, portal best practices, and navigating complex long-term care scenarios for medical and dental professionals.

Open Bar: The Difficult Patient Dilemma: Legal Requirements for Discharge and Responding to Demands

In this edition of Open Bar, we address when it is appropriate to discharge a difficult patient and what your legal obligations are when responding to their demands.

New York’s Blueprint for Healthcare: The Rise of Social Care Networks – Part 2 

Part Two of “New York’s Blueprint for Healthcare” shares how Social Care Networks help providers connect patients with services like home modifications and medically tailored meals, improving outcomes and reducing hospitalizations.

New York’s Blueprint for Healthcare: The Rise of Social Care Networks – Part 1 

Part 1 of “New York’s Blueprint for Healthcare” examines how the state’s Social Care Networks (SCNs) are transforming Medicaid by addressing social determinants of health. Learn how SCNs connect members to housing, food, transportation and other essential services to improve outcomes and advance health equity.

Medical and Legal Expertise Fail to Prevent Excessive Verdict 

An ER visit for calf pain led to an amputation and lawsuit. Despite expert support for the care provided, the jury issued an excessive verdict — showing that even strong defenses can’t always prevent unfavorable outcomes.

Open Bar: The Proper Use of Service Animals

Medical practices must understand service animal rules under the ADA and New York law. Learn what’s allowed to ensure compliance and protect patients.

The Scope: Navigating the Pitfalls of Patient Texting

MLMIC is excited to debut the first combined issue of The Scope for both medical and dental providers. The Q3 2025 edition explores the risks of patient texting, a credentialing case study, a dental case gone wrong, and more.

Strategies for Patient Safety – Addressing the Persistent Risk of Missed and Delayed Diagnoses

Missed and delayed diagnoses remain a persistent patient safety risk. Candello’s latest report highlights data-driven strategies, such as ambulatory safety nets and improved documentation, to help healthcare providers close gaps, reduce malpractice risk and strengthen patient care.