April 30, 2021

Patient Generated Health Data Requires New Protocols for Use and Documentation

Patient generated health data adds a new dimension to practice management, and it’s important to examine it from a risk management perspective, including the protocols physicians and hospitals will need to utilize the data effectively and safely.

November 15, 2020

Risk Management Tip: Communicating and Following-Up Critical Test Results

The communication of test results is an important part of providing care and may involve various healthcare professionals. Test results may be over-looked, lost, or scanned into the wrong record. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

October 15, 2020

Risk Management Tip: Handling Patients’ Complaints Properly

Patient satisfaction is an integral part of providing healthcare, regardless of the clinical setting. All physician office practices should have a policy or protocol in place to address patient complaints. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.