Tag: communicating with patients
Physicians and hospitals may be liable to the general public if a patient is not warned of medications that can impair the patient’s driving ability. A third party who is injured in an accident may now sue the physician or hospital directly if there has been a failure to warn the patient of the side effects.
It is likely that a physician’s risk of liability is increased when a patient chooses not to seek care primarily due to cost.
Dental practices should develop protocols for tracking consultations, including patient compliance, and documenting conversations between referring and consulting dentists. In addition, patients’ dental records should reflect referral compliance (or non-compliance) and include related correspondence.
Good relationships with patients are important not only to patient health but also, according to the article’s author, “Doctors sued most often were complained about by patients twice as much as those who were not, and poor communication was the most common complaint.”