November 10, 2021

Online Research vs. Physician Guidance: Are Patients Turning to the Internet Even More?

In addition to researching symptoms and health concerns ahead of seeking care, patients are also turning to Google following medical appointments or instead of disclosing information to their doctors altogether.

September 22, 2021

Addressing Low Health Literacy Inside and Outside the Exam Room

Most physicians and other healthcare providers encounter patients with limited health literacy every day. Increasing awareness and facilitating patient education can mitigate the impact of health literacy on health outcomes and patient safety – and reduce liability risk.

August 9, 2021

Risk Management Checklists for Dentists: Dentist-Patient Relationships

MLMIC encourages policyholders to review these important Risk Management Checklists on dentist-patient relationships, including guidance on properly discontinuing the dentist-patient relationship, treating patients with whom you have a close relationship, managing patient noncompliance and managing negative online reviews.

July 12, 2021

Risk Management Checklists for Dentists: Patient Communication

MLMIC encourages policyholders to review these important Risk Management Checklists for Dentists on patient communication, including guidance on after-hours calls, communication between consulting and referring dentists, sharing test results and communicating with low health literacy patients.