Publications & Resources

“Not My Test Results to Communicate?” Think Again.

It is important to have in place written policies that outline how to notify patients of significant test results and to ensure that results are received and understood. Thorough office protocols should be implemented and followed so that essential care is not overlooked, neglected or forgotten. Learn why in this case study.

Open Bar: New Federal Privacy Rules Start February 16, 2026

Question:  What do healthcare providers need to know about the new Federal Privacy Rules? Answer: The U.S. Department of Health and Human Services has issued a final rule updating the federal regulations protecting the confidentiality of substance use disorder (SUD) treatment records to better align with HIPAA’s privacy standards. The goal of these changes is […]

Strategies for Patient Safety — Data-driven Priorities in Ambulatory Care

As healthcare moves rapidly from hospitals to ambulatory settings, with a projected 5% growth by 2030, a critical challenge has emerged: ensuring patient safety keeps pace with convenience. While outpatient care is often more cost-effective, data shows that nearly 49% of malpractice claims now originate in these settings.

Open Bar: A Medical Malpractice Action in New York State Supreme Court (Part I)

In this edition of Open Bar, we cover the start of a typical medical malpractice action in the NYS Supreme Court. Follow the entire series to learn more about the journey of these proceedings.

Unlocking a Decade of Malpractice Data: A New Analysis for Your Practice

Navigating the complexities of medical and surgical malpractice cases requires more than just intuition. It requires high-quality, actionable data. MLMIC and MedPro Group, in collaboration with Candello, are thrilled to share a comprehensive analysis of malpractice data spanning from 2014 to 2023.

Strategies for Patient Safety – Strengthening Communication During the Birthing Process

Discover how MLMIC and Candello are championing TeamBirth—an innovative collaborative model from Ariadne Labs—that’s revolutionizing obstetric care by reducing cesarean rates, closing health disparities, and transforming patient safety through structured teamwork and shared decision-making that tackles the communication breakdowns behind 14% of OB malpractice cases.

Open Bar: When Malpractice Hits Small Claims Court

In this edition of Open Bar, we address how to handle malpractice lawsuits filed in Small Claims Court. While these cases involve smaller financial amounts ($5,000-$10,000) and informal proceedings, they still require immediate notification to your insurer and professional legal representation and preparation.

An Urgent Legal / Legislative Update from MLMIC

Below, MLMIC Chief Medical Officer Dr. John Lombardo shares news of Governor Hochul’s veto of the Grieving Families Act (GFA) New York Governor Kathy Hochul has just vetoed the Grieving Families Act (GFA), which would have provided new mechanisms for additional compensation to plaintiffs in wrongful death actions. Specifically, the legislation would have expanded the […]

The Scope: Are Patient Portals Truly Improving Healthcare Communication?

The Q4 2025 edition of The Scope is packed with practical case studies and actionable tips on patient communication, portal best practices, and navigating complex long-term care scenarios for medical and dental professionals.

Open Bar: The Difficult Patient Dilemma: Legal Requirements for Discharge and Responding to Demands

In this edition of Open Bar, we address when it is appropriate to discharge a difficult patient and what your legal obligations are when responding to their demands.