Publications & Resources

The CMO Is In: Episode 5

Whether you’re launching a new practice or looking to expand an established one, growth doesn’t happen by accident. In this episode of The CMO Is In, MLMIC CMO, John Lombardo, MD, FACS, discusses the key strategies physicians can use to build patient loyalty, enhance the patient experience, and create a thriving, sustainable practice.

The CMO Is In: Episode 4

What happens when patients walk into the exam room convinced they’ve already found the answer online? In our latest episode to The CMO Is In, MLMIC CMO, John Lombardo, MD, FACS, explores how physicians can effectively address information gathered from Google, AI, and social media, turning potentially challenging encounters into opportunities for education, collaboration, and stronger patient relationships.

Treating Medically Impaired Drivers: Balancing Patient Confidentiality with Patient Public Safety.

When a patient’s medical condition makes driving unsafe, physicians must weigh patient confidentiality against public safety. MLMIC’s latest article explores why New York State does not require physicians to report impaired drivers to the DMV and when HIPAA may permit disclosure without consent.

Legal Net, Huge Settlement

Repurposed from The Scope, Third Quarter, 2026 Examination and Treatment A 33-year-old patient was transported by EMS to the Emergency Department (ED) of a facility not insured by MLMIC Insurance Company complaining of body numbness with burning pain rated 10/10 in the arms and an inability to walk. The triage complaint was “numbness to the […]

Open Bar: Medical Aid in Dying (MAID) Is Now Permitted in New York State

Effective August 5, 2026, New York State’s new Medical Aid in Dying law allows terminally ill residents with a prognosis of six months or less to request self-administered medication to end their life. In this edition of Open Bar, we break down what Public Health Law Article 28-F requires of patients, attending physicians, consulting physicians, and mental health professionals under the new statute.

Malpractice Case Review: The Pitfalls that Drive Professional Liability Claims

Drawing on more than 50 years of experience defending healthcare professionals and analyzing New York malpractice trends, MLMIC and HANYS upcoming educational session will provide valuable insights into the claims that frequently result in medical professional liability litigation.

The CMO Is In: Episode 3

As more physicians transition to employed practice models, new challenges continue to emerge. In this episode of The CMO Is In, Dr. Lombardo discusses the concerns facing employed physicians today and offers practical insights for navigating the changing healthcare landscape. Watch the full episode here.

Case Study: Treating Mental Illness — Best Practices Win the Day

When a young psychiatric patient attempted suicide following a hospital discharge, it led to a $5 million lawsuit questioning whether her risk had been properly evaluated. MLMIC’s recent case study examines the role of thorough documentation and clinical judgment in defending psychiatric malpractice claims.

The CMO Is In: Episode 2

In this episode of The CMO is In, Dr. John Lombardo explores the growing trend of medi spas and what healthcare professionals should know about this evolving field. Listen here: https://youtu.be/qU19EI56lSI

The CMO Is In: Episode 1

In our Premiere Episode, MLMIC Chief Medical Officer, John Lombardo, MD, FACS, shares his knowledge on Concierge Medicine. Listen here:  https://youtu.be/71uuaiHMNj0