Communications
- After Hours Calls
- Effective Communication with Patients
- Communication Between Physicians
- Communicating Critical Test Results
- Low Health Literacy Patients
Relationships
- Discontinuing the Physician-Patient Relationship Properly
- Treating Patients with Whom You Have a Close Relationship
- Managing Patient Noncompliance
Medication Management
- Prescription Medications and Patient Safety
- Managing Medication Samples
- Promoting Adherence to a Medication Regimen
Office Policy
- Maintaining Patient Confidentiality
- Tracking Test Results
- Follow-up of Missed or Cancelled Appointments
- Using Chaperones during Physical Examinations
- Handling Patient Complaints Properly
- The Proper Use of Scribes
Opioid Management
Patient Safety
- Management of Medical Equipment for Patient Care
- Safely Caring for Patients of Size in the Office Practice