Checklists

Communications

• After Hours Calls
• Effective Communication with Patients
• Communication Between Physicians
• Communicating Critical Test Results
• Low Health Literacy Patients

Relationships

• Discontinuing the Physician-Patient Relationship Properly
• Treating Patients with Whom You Have a Close Relationship
• Managing Patient Noncompliance

Medication Management

• Prescription Medications and Patient Safety
• Managing Medication Samples
• Promoting Adherence to a Medication Regimen

Office Policy

• Maintaining Patient Confidentiality
• Tracking Test Results
• Follow-up of Missed or Cancelled Appointments
• Using Chaperones during Physical Examinations
• Handling Patient Complaints Properly
• The Proper Use of Scribes

Opioid Management

• Managing Patients with Chronic Pain
• Managing Drug Seeking Patients

Patient Safety

• Management of Medical Equipment for Patient Care
• Safely Caring for Patients of Size in the Office Practice

Technology

• Reducing the Risk of the “Copy and Paste” Function in EHRs
• The Use of Computers in Examination Rooms
• The Proper Use of Patient Portals
• Security of Patient Information and Health Information Technology
• Managing Negative Online Reviews