January 27, 2022

What To Do When Disaster Strikes Your Dental Office

One of the most challenging times to be a dental practice owner is right after disaster strikes. Whether the emergency is related to weather, theft, cybersecurity breaches or something else, the owner must lead the office out of the crisis while mitigating the damage as much as possible. Recovering from a disaster at your dental office is possible, especially if the owner and other office leaders are familiar with emergency response protocol ahead of time. Here are eight important steps to take after disaster strikes your dental office.

January 10, 2022

Case Study: Flood-Damaged Dental Records Force Dentist to Settle

A longtime patient of a MLMIC-insured dentist underwent extensive dental work over a period of seven years. The patient filed a lawsuit shortly after the work was completed, alleging a negligent full-mouth restoration resulting in bone loss, extractions, and the need for re-treatment. The dentist being sued reported to MLMIC that he was unable to produce much of the patient’s record as there had been multiple floods in the building that affected his office dental records.

December 20, 2021

Dental Record Protocol: Before and After Disaster Strikes

It is challenging to handle dental record protocol in the event that paper or electronic records have been damaged or destroyed by floods, other types of storms or by a ransomware attack. When dental records have been damaged or lost by accident, natural disaster or criminal computer compromise, prompt and appropriate action must be taken to mitigate the damage and/or loss. Immediate remedial measures must be undertaken for the benefit of patients as well as the dentist and the practice, as these losses may involve records from many years of treatment.

March 23, 2021

Tips for New Dentists: Our Top Three Risk Management Strategies

Risk management should be an integral component of dental practice. Establishing reliable policies and procedures in dental practices is vital for dentists to enhance patient safety and reduce the risk of exposure to claims of negligence. There are many strategies dentists can implement, but here are three which we consider to be the most important.