Publications & Resources

The Scope: Are Patient Portals Truly Improving Healthcare Communication?

The Q4 2025 edition of The Scope is packed with practical case studies and actionable tips on patient communication, portal best practices, and navigating complex long-term care scenarios for medical and dental professionals.

The Scope: Are Patient Portals Truly Improving Healthcare Communication?

The Q4 2025 edition of The Scope is packed with practical case studies and actionable tips on patient communication, portal best practices, and navigating complex long-term care scenarios for dental and medical professionals.

From the Heart: My Experience with a Medical Malpractice Case

MLMIC’s Chief Medical Officer, Dr. John Lombardo, opens up about his own malpractice case and the lessons learned—providing essential advice for dentists practicing in New York.

April Fools: Oral Cancer Awareness Month and Your Professional Responsibility

April is Oral Cancer Awareness Month, a critical time to recognize the role of dental professionals in early detection and patient education. In this blog, Dentist Kevin Henner explores key risk factors, signs and screening methods, emphasizing the importance of regular exams in saving lives.

Disposing of Paper Dental Records and Imaging: Best Practices for Dentists

While many dentists have already completely embraced the electronic dental record, some practices still find the need to dispose of paper records and imaging. The following is some general information to consider when destroying paper dental records and imaging.

HIV Confidentiality in Dentistry: Answers to Dentists’ FAQs

Dentists know the vital importance of patient confidentiality, but it’s valuable to revisit how standard confidentiality and patient protections are heightened when it comes to HIV status.

Protect Yourself From Advertising Liability: What Dentists Need to Know

There are many positive aspects to marketing and advertising in the dental industry. However, there are also risks associated with advertising dental services. Understanding the risks is crucial to protect yourself from liability and contractual claims and violations of business law.

Meet Greg Hill, NYSDA Executive Director and Longtime Organized Dentistry Advocate

Greg Hill, the executive director of the New York State Dental Association, is nearing the end of his first year in this role. MLMIC recently sat down with Greg to discuss his tenure so far, his goals for the future and the road he travelled that led him to NYSDA.

From the Dental Chair to the Community: Dr. Safferstein’s Mission to Help Bronx Patients in Need

Dr. Don Safferstein is a dedicated and compassionate dentist who has been serving the Bronx community for many years. A member of the Bronx County Dental Society and longtime MLMIC Dental policyholder, Dr. Safferstein is well known for his commitment to giving back to the community. His volunteer work with the Dental Lifeline Network is a testament to his passion for volunteerism.

Answers to Dentists’ FAQs About Dental Records: A Legal Perspective

Whether you’re a new dentist or someone who has been practicing for years, we all know that keeping accurate and up-to-date documentation is very important. We encourage you to read our most recent blog for a deep dive into the topic of dental records and why they’re important for you and your patients.