November 28, 2022

How to Write a Dental Patient Dismissal Letter to Properly Discharge a Patient from Care

Coming to the decision to discharge a dental patient from care is not easy. No dentist wants or enjoys doing so, but there are times in the dental-patient relationship when changing dentists is in the best interest of both the patient and the dentist.

May 9, 2022

Your Dental Patient Requests a Refund. What Now?

Over the course of years of practice, a dentist may encounter an unsatisfied patient who requests a refund because of a cosmetic concern, discomfort or pain. Before granting that request, dentists should be aware of the potential consequences of that action. Our blog takes a look from a legal perspective.

May 2, 2022

Case Study and Legal Analysis: Adverse Treatment Leads to Settlement

MLMIC attorneys comment on a very complex case involving a MLMIC insured who treated a patient with a history of heroin dependency and poor dentition. The lawsuit was ultimately indefensible due to poor documentation, sloppy recordkeeping and numerous liability issues.