Publications & Resources

MLMIC encourages policyholders to review these important Risk Management Checklists on office policies, including guidance on maintaining patient confidentiality, tracking test results, following up on missed or cancelled appointments, using chaperones or scribes and handling patient complaints.

Physicians’ offices may not be well equipped to accommodate patients of size. Providing a safe environment, while optimizing sensitivity to the needs of this patient population, will enhance patient care and minimize your exposure to claims of negligence. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

Medication samples are widely used in a physician’s office practice. A standard process should be in place for the proper handling, storage, dispensing, and disposal of medication samples. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

A well-defined process for following up on missed or cancelled appointment will help ensure continuity of care and enhance patient safety. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

Many procedures are performed in the office setting using physician-owned or leased medical equipment. Failure or malfunction of this equipment may lead to patient, staff or provider injury. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

When resuming elective outpatient surgeries and non-urgent procedures, ambulatory surgery centers, office-based surgery practices and diagnostic and treatment centers must follow guidance issued by NYSDOH.

MLMIC encourages policyholders to review these important Risk Management Checklists on medication management, including guidance on how to manage medication samples and how to promote patient adherence to a medication regimen.

Medication errors result in a significant portion of medical liability claims. Careful attention to detail in prescribing and monitoring the use of medications promotes patient health and safety. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

MLMIC and MedPro Group have partnered to develop a series of checklists that can help hospitals, medical offices, surgical facilities and dental providers prepare for post-COVID-19 operations.

The receipt and review of test results are important aspects of patient care and safety in physician practices. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.