December 12, 2022

Case Study: Dental Jousting and a Bridge Too Far

In this case study involving dental jousting, the facts illustrate how jousting, connected with documentation issues, can lead to the settlement of a potentially defensible case. The case involves a 54-year-old female who presented to our insured for a consultation to replace old fillings and a preexisting three-unit bridge from #2-#4.

October 18, 2022

Dentists: Are You in Compliance With the 21st Century Cures Act Requirements?

Important dates related to the 21st Century Cures Act have recently passed or are fast approaching. It is a good time for dentists to make sure they are in compliance with the 21st Century Cures Act requirements. Here’s what to know.

October 3, 2022

Real Examples of Difficult Dental Patients: Actual Calls Received by MLMIC

MLMIC receives a significant number of calls from policyholders and their office staff who are dealing with difficult situations. These calls can involve patients who are simply noncompliant, unruly patients and even family members who cause disruption in the office and threaten office staff. In every situation, MLMIC offered advice and was able to assist with resolving the situation appropriately.