January 23, 2023
The Benefits of Empathy in Patient Interactions
MLMIC examines why and how physicians should cultivate this important patient-communication skill.
Tag: patient encounters
January 23, 2023
MLMIC examines why and how physicians should cultivate this important patient-communication skill.
January 5, 2023
MLMIC shares guidance for interacting with patients who complain about treatment, fail to pay bills, lack capacity and more.
December 12, 2022
In this case study involving dental jousting, the facts illustrate how jousting, connected with documentation issues, can lead to the settlement of a potentially defensible case. The case involves a 54-year-old female who presented to our insured for a consultation to replace old fillings and a preexisting three-unit bridge from #2-#4.
December 6, 2022
Jousting in dentistry refers to comments made by one dentist about the treatment of another dentist that a patient can perceive as being critical. It has been shown to be a contributing cause of patient dissatisfaction and malpractice claims. This article will explore jousting in dentistry, discuss its negative impacts and provide practical guidance to avoid it.
November 14, 2022
MLMIC provides a legal and risk management analysis of an ophthalmologist’s actions in regard to a noncompliant patient.
October 28, 2022
This model of care, which requires physicians and patients to collaborate on care plans, can improve health outcomes, strengthen relationships and boost satisfaction.
October 18, 2022
MLMIC shares guidance for interacting with patients who are hostile, drug seeking or noncompliant.
August 12, 2022
Healthcare employees face unique workplace hazards. MLMIC explores how hospitals can develop protocols that boost staff safety and minimize risk.
July 18, 2022
In almost every dentist’s practice, there are difficult dental patients. In this first installment in our new blog series, we will provide recommendations for treating patients who demand or abuse narcotics; are rude or threatening to the dental professionals; or are noncompliant. All patients, even difficult ones, must be evaluated and treated by their dentists until and unless they have been formally discharged from care.
June 21, 2022
Physicians and healthcare providers can support LGBTQ patients through inclusive communications and office environments.