After gathering data from 10,000 patients researchers found that 48.6% of patients experienced a problem, and over 30% of those “did not always feel comfortable speaking up.” The study has implications for overall patient safety and satisfaction.
Researchers have found that study participants exposed to shared decision-making reported “higher trust, rated their physicians more highly and were less likely to fault their physicians for the adverse outcome compared with those exposed to no decision-making.”
Computers in patient exam rooms have become commonplace in healthcare, but they may be perceived by both physicians and patients as a barrier to effective communication.
MLMIC’s newest risk management CME module helps physicians navigate the doctor-patient relationship. The program addresses patient behaviors that can negatively affect care and offers steps that can be taken to enhance the patient experience.