Computers in patient exam rooms have become commonplace in healthcare, but they may be perceived by both physicians and patients as a barrier to effective communication.
MLMIC’s newest risk management CME module helps physicians navigate the doctor-patient relationship. The program addresses patient behaviors that can negatively affect care and offers steps that can be taken to enhance the patient experience.
Did you know that non-clinical staff may impact patient safety and malpractice exposures? Ensuring that staff members have been properly trained regarding their roles and responsibilities should be an integral part of any organization’s risk management program.
The use of cell phones by patients and families for the purpose of recording conversations with their healthcare providers is a topic of serious concern to many physicians.