Publications & Resources

MLMIC encourages policyholders to review these important Risk Management Checklists on patient communication, including guidance on after hours calls, communication between consulting and referring physicians, sharing test results and communicating with low health literacy patients.

MLMIC encourages policyholders to review these important Risk Management Checklists on office policies, including guidance on maintaining patient confidentiality, tracking test results, following up on missed or cancelled appointments, using chaperones or scribes and handling patient complaints.

The receipt and review of test results are important aspects of patient care and safety in physician practices. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

MLMIC’s Winter 2017 Case Review includes a case study in which poor communication and failure to communicate contributed to a delay in the diagnosis of breast cancer.

Always follow-up after tests, both with the patient and with the appropriate medical personnel.