Publications & Resources

Engage at Any Age: Providing Safe Medical Care for the Aging Population

Understanding the physical and social environments of elderly patients will help providers address this population’s health concerns, improve outcomes and minimize exposure to professional liability claims.

Taking Pride in Caring for the LGBTQ+ Patient

There are many things to consider when addressing the needs of the LGBTQ+ population, but becoming aware of this vulnerable population and promoting inclusion is a step in the right direction!

How to Effectively Treat the Difficult Patient, Part 2

MLMIC shares guidance for interacting with patients who complain about treatment, fail to pay bills, lack capacity and more.

The Importance of Patient Engagement in Medical Care

MLMIC describes how physicians, hospitals and healthcare organizations can support patient engagement through improved communication strategies.

How to Effectively Treat Difficult Patients, Part 1

MLMIC shares guidance for interacting with patients who are hostile, drug seeking or noncompliant.

The Impacts of Health Literacy and Cultural Competence on Patient Care

MLMIC discusses how to mitigate risk associated with patient communication.

Addressing Parental Vaccine Hesitancy

MLMIC shares strategies to help address vaccine hesitancy in parents

Addressing Low Health Literacy Inside and Outside the Exam Room

Most physicians and other healthcare providers encounter patients with limited health literacy every day. Increasing awareness and facilitating patient education can mitigate the impact of health literacy on health outcomes and patient safety – and reduce liability risk.

Mitigating Risks Associated with Improper Performance

MLMIC’s analysis of chief medical factors associated with improper performance shows that multiple specialties are involved and different types of procedures are triggering lawsuits.

Strategies to Mitigate Risk Related to Documentation, Communication & Follow-up

MLMIC has developed universal risk management strategies to prevent liability claims related to documentation, communication and follow-up.