February 2, 2022
Talk Studio: Telephone Triage by Nurses
A new episode of MLMIC’s “Talk Studio” features a conversation on telephone triage by nurses.
February 2, 2022
A new episode of MLMIC’s “Talk Studio” features a conversation on telephone triage by nurses.
January 17, 2022
Two years into the pandemic, we have the benefit of research and experience to help dentists make informed decisions for their practices. Unfortunately, the end is still not in sight. New York State and the entire country are facing a surge of coronavirus cases due to the incredibly infectious Omicron variant. To help you handle the current situation, read our risk management best practices for dental offices during COVID-19.
December 14, 2021
MLMIC encourages policyholders to review these important Risk Management Checklists on patient safety, including guidance on managing equipment for patient care and safely caring for patients of size in the office practice.
November 15, 2021
MLMIC encourages policyholders to review these important Risk Management Checklists on opioid management, including guidance on managing patients with chronic pain and managing drug-seeking patients.
October 11, 2021
MLMIC encourages policyholders to review these important Risk Management Checklists on office policies, including guidance on maintaining patient confidentiality, tracking test results, following up on missed or cancelled appointments and handling patient complaints.
September 13, 2021
MLMIC encourages policyholders to review these important Risk Management Checklists on medication management, specifically, handling prescription medication to maximize patient safety. Be sure to view or download the checklist for use in your dental practice.
September 10, 2021
Here, we summarize what patient-centered care is, what it means for your medical practice (including your relationships with patients) and what to consider when implementing PCC to improve outcomes and reduce medical liability.
September 1, 2021
MLMIC encourages all insureds to implement protocols specific to remote patient monitoring. These preparations can help you and your patients benefit from the technology while preserving patient safety and reducing risk.
August 9, 2021
MLMIC encourages policyholders to review these important Risk Management Checklists on dentist-patient relationships, including guidance on properly discontinuing the dentist-patient relationship, treating patients with whom you have a close relationship, managing patient noncompliance and managing negative online reviews.
August 2, 2021
These strategies will help physicians identify and respond to negative social media reviews in an appropriate manner, while continuing to provide optimum care to patients.