MLMIC Risk Protect

Risk Protect is a proactive initiative designed to actively address and aggressively manage specific areas of risk, at no cost to MLMIC policyholders.

By providing unique services such as on-site risk management surveys/audits and tailored and targeted risk management educational programs, Risk Protect enables MLMIC insureds to undertake self-protective measures to manage their risks, reduce exposures, and prevent adverse outcomes.

Consultative Services

MLMIC’s Risk Management Consultants are professionals with diverse experience in the healthcare industry who are skilled in loss prevention. The Risk Management Consultants operate regionally and provide services to physician policyholders throughout New York State.

Medical Office and Group Practice Surveys & Assessments

Our Medical Office Practice Surveys can help improve patient care and reduce claims that arise in the private office setting. An on-site review and evaluation of individual office practices is conducted by our Risk Management Consultants, with an assessment of our insured’s office policies, procedures, and practices. Some of the office procedures and forms that may be reviewed include informed consent/consent forms, medical record documentation, physician/patient relations, follow-up of referrals and consultations, and professional staff credentialing. Recommendations for improvement of the practice are provided to the physician upon completion of the survey.

On-Site Education Programs for Group Members and Staff

An informed and highly motivated staff is a group’s best resource for reducing the potential for patient injury and subsequent financial loss. Educating staff members to assist them in providing high-quality care in a safe environment is a major element of MLMIC’s risk management program. Another advantage of staff education is that when employees are comfortable with the loss control concept, they will more readily notify management of patient incidents.

Risk Management Consultants can provide your practice with presentations on a variety of educational topics at no cost.

These presentations may include:

  • Office Safety and Risk Management
  • Telephone Etiquette
  • Medication Safety
  • Infection Control
  • Disruptive Behaviors
  • Use of Social Media
  • Medical Record Documentation
  • Lessons Learned from Claims
  • Patient Experience

Legal Advice and Services

From analyzing specific regulatory information to legal audits and assessments of medical practice areas, MLMIC policyholders can access a variety of legal services provided by Fager Amsler Keller & Schoppmann, LLP.