Publications & Resources

Creating a Welcoming Healthcare Environment for LGBTQ+ Patients and Honoring Our Elders

LGBTQ+ elders face unique health challenges rooted in decades of discrimination, limited access to care and social isolation. In recognition of Honor Our LGBT Elders Day, Dr. Salvatore Volpe shares key insights and resources to help healthcare providers foster inclusive, respectful environments where all patients — regardless of age, gender identity or sexual orientation — feel seen, heard and safe.

MLMIC and HANYS Present “Talk Amongst Yourselves: Effective Coordination of Care”

Join MLMIC and HANYS on June 11 for a free webinar on improving care coordination. Learn how better communication can enhance patient safety and reduce liability risk.

Case Study: Medical Issues Complicate Dental Treatment

Due to ongoing liver cancer treatment, a dental patient had issues scheduling continuous dental treatment, experienced financial difficulties and had unrealistic expectations for dental outcomes. Here’s what happened when the situation led to a lawsuit.

Case Study: A Disastrous Outcome Despite Appropriate Treatment

This case dives into the story of a 38-year-old psychiatric patient at the MLMIC-insured hospital. Ultimately, the case ended in tragedy, and it was up to a jury to decide whether the treatment deviated from an acceptable standard of care. Read what happened.

The Verdict: Understanding and Welcoming LGBTQ+ Patients: A Conversation with Salvatore Volpe, M.D.

In the latest episode of The Verdict, host Tammie Smeltz sits down with Salvatore Volpe, M.D. to explore how healthcare providers can better support LGBTQ+ patients through inclusive, respectful care.

Leveraging Opportunities: The Expanding Roles of NPs and PAs

The Association of American Medical Colleges projects a possible physician shortage of over 85,000 by 2036. A collaborative healthcare team approach, complete with nurse practitioners and physician assistants, is going to be needed to address these shortages. Here are the liability considerations providers should keep in mind.

Case Study: Lack of Documentation and Proper Medical History Result in a Mandibulectomy

Poor documentation and failure to obtain medical clearance led to severe complications for a cancer patient, ultimately requiring a mandibulectomy. This case highlights the critical importance of thorough record-keeping, informed consent and timely specialist referrals in dental practice.

The Blurred Lines of Care: Friendship, Medicine and a Fatal Outcome

Blurring the lines between friendship and medical care can have devastating consequences. This case highlights the dangers of treating friends or acquaintances, emphasizing the importance of maintaining professional boundaries, thorough documentation and diligent follow-up to ensure patient safety.

Caring for Patients of Size in the Dental Office

With obesity rates on the rise, dentists must be prepared to address the unique oral health challenges faced by obese patients. MLMIC’s recommendations focus on creating an inclusive environment, ensuring proper equipment and addressing implicit bias to provide the best care while minimizing risks.

Case Study: Inadequate Laser Training Leads to Complications After Pediatric Frenectomy

Inadequate laser training and poor documentation led to serious complications after a pediatric frenectomy in this case. MLMIC’s analysis highlights the importance of hands-on training, proper patient consent and thorough documentation to prevent such errors.