July 25, 2022

Social Media Risk Management Tips for Dentists

When used appropriately, social media for dentists can help with business promotion, customer testimonials, reviews and more. While the benefits of using social media may be obvious, the pitfalls of its use may not be as apparent. Below are some important risk management considerations for using social media for your dental practice.

August 9, 2021

Risk Management Checklists for Dentists: Dentist-Patient Relationships

MLMIC encourages policyholders to review these important Risk Management Checklists on dentist-patient relationships, including guidance on properly discontinuing the dentist-patient relationship, treating patients with whom you have a close relationship, managing patient noncompliance and managing negative online reviews.

July 12, 2021

Risk Management Checklists for Dentists: Patient Communication

MLMIC encourages policyholders to review these important Risk Management Checklists for Dentists on patient communication, including guidance on after-hours calls, communication between consulting and referring dentists, sharing test results and communicating with low health literacy patients.

April 15, 2021

Risk Management Tip: Managing Negative Online Reviews

Healthcare providers recognize that along with their practice websites, public websites and social media sites can be used as marketing tools to inform the public of their services. The online community, however, is then afforded an opportunity to respond, rate, and, at times, complain about those services. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.