August 9, 2021

Risk Management Checklists for Dentists: Dentist-Patient Relationships

MLMIC encourages policyholders to review these important Risk Management Checklists on dentist-patient relationships, including guidance on properly discontinuing the dentist-patient relationship, treating patients with whom you have a close relationship, managing patient noncompliance and managing negative online reviews.

July 12, 2021

Risk Management Checklists for Dentists: Patient Communication

MLMIC encourages policyholders to review these important Risk Management Checklists for Dentists on patient communication, including guidance on after-hours calls, communication between consulting and referring dentists, sharing test results and communicating with low health literacy patients.

April 15, 2021

Risk Management Tip: Managing Negative Online Reviews

Healthcare providers recognize that along with their practice websites, public websites and social media sites can be used as marketing tools to inform the public of their services. The online community, however, is then afforded an opportunity to respond, rate, and, at times, complain about those services. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

April 1, 2021

Risk Management Tip: Security of Patient Information and Health Information Technology

With virtually all medical offices and healthcare facilities connected to the internet and using computer systems for the practice of medicine, maintaining the security of computers and other electronic devices is critical. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

March 15, 2021

Risk Management Tip: Managing Patient Noncompliance

Patient noncompliance is one of the most difficult challenges for healthcare providers. Noncompliance may include missed appointments and the failure to follow a plan of care, take medications as prescribed, or obtain recommended tests or consultations. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

March 1, 2021

Risk Management Tip: The Proper Use of Patient Portals

Patient portals are an effective tool to actively engage patients in their care to improve health outcomes. However, healthcare professionals must be aware of the potential risks presented by this technology. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.