November 15, 2020

Risk Management Tip: Communicating and Following-Up Critical Test Results

The communication of test results is an important part of providing care and may involve various healthcare professionals. Test results may be over-looked, lost, or scanned into the wrong record. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

November 1, 2020

Risk Management Tip: Managing Drug Seeking Patients

Healthcare professionals share in the responsibility for minimizing prescription drug abuse and drug diversion. Physicians are tasked with differentiating patients in need of effective pain management from those who may be seeking drugs for inappropriate reasons. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

October 15, 2020

Risk Management Tip: Handling Patients’ Complaints Properly

Patient satisfaction is an integral part of providing healthcare, regardless of the clinical setting. All physician office practices should have a policy or protocol in place to address patient complaints. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

October 1, 2020

Risk Management Tip: Promoting Communication Between Referring and Consulting Physicians

Lack of communication between providers may result in poor coordination of care. This may include a delay in diagnosis or treatment, the failure to order diagnostic testing or act upon abnormal test results, or the failure to prescribe appropriate medications. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

September 15, 2020

Risk Management Tip: Using Chaperones During Physical Examinations

Providers must recognize that, at any time, a patient may make a complaint to the Office of Professional Medical Conduct alleging that he or she was the victim of a physician’s sexual misconduct. Having a chaperone present during intimate physical examinations may be beneficial to both the physician and the patient. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

September 1, 2020

Risk Management Tip: Managing Patients with Chronic Pain

The management of chronic pain through the prescription of controlled medication poses challenges and risks to both the patient and the healthcare provider. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

August 15, 2020

Risk Management Tip: Effective Communication with Patients

Effective communication is the cornerstone of the doctor-patient relationship. Patients’ perceptions of physician communication skills may impact the potential for allegations of malpractice. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

August 1, 2020

Risk Management Tip: Management and Documentation of After-hours Telephone Calls from Patients

The failure to properly handle and document after-hours telephone calls can adversely affect patient care and lead to potential liability exposure for the physician. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

July 15, 2020

Risk Management Tip: Safely Caring for Patients of Size in the Office Practice

Physicians’ offices may not be well equipped to accommodate patients of size. Providing a safe environment, while optimizing sensitivity to the needs of this patient population, will enhance patient care and minimize your exposure to claims of negligence. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.