May 20, 2021

Risk Management Checklists: Technology in Healthcare

MLMIC encourages policyholders to review these important Risk Management Checklists on technology, including guidance on EHR copy/paste, computers in exam rooms, patient portals, protected health information, health IT and online reviews.

April 15, 2021

Risk Management Tip: Managing Negative Online Reviews

Healthcare providers recognize that along with their practice websites, public websites and social media sites can be used as marketing tools to inform the public of their services. The online community, however, is then afforded an opportunity to respond, rate, and, at times, complain about those services. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

April 1, 2021

Risk Management Tip: Security of Patient Information and Health Information Technology

With virtually all medical offices and healthcare facilities connected to the internet and using computer systems for the practice of medicine, maintaining the security of computers and other electronic devices is critical. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

March 20, 2021

Risk Management Checklists: Challenges Within the Physician-Patient Relationship

MLMIC encourages policyholders to review these important Risk Management Checklists on the physician-patient relationship, including guidance on properly discontinuing the physician-patient relationship, treating patients with whom you have a close relationship and managing patient noncompliance.

March 15, 2021

Risk Management Tip: Managing Patient Noncompliance

Patient noncompliance is one of the most difficult challenges for healthcare providers. Noncompliance may include missed appointments and the failure to follow a plan of care, take medications as prescribed, or obtain recommended tests or consultations. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

March 1, 2021

Risk Management Tip: The Proper Use of Patient Portals

Patient portals are an effective tool to actively engage patients in their care to improve health outcomes. However, healthcare professionals must be aware of the potential risks presented by this technology. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

February 15, 2021

Risk Management Tip: The Use of Computers in Examination Rooms

The presence of laptops/tablets in examination rooms has become commonplace as more providers implement electronic health records. This method of documentation may place a barrier between the provider and the patient. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

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